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about
Category: General
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Hydratec uses ShareFile to distribute our software installs and updates. New customers, or those without access, must request access to be able to get at these downloads. Access is only available to customers with a Hydratec subscription or those on an update plan. You can access the download area and request access by picking the…
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We have an ever-expanding repertoire of support options. Here is the menu: For All Programs: HydraCARDs: A Knowledge Base of all known solutions to problems users might encounter can be accessed from the HydraCARDs shortcut on the desktop or this link: HydraCARDs This blog has entries for hundreds of topics on all of our programs,…
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A few months ago we went live with our new HydraCARDs Knowledge Base. The former one used a database that was updated and posted monthly. The new one is online and updated and new cards are available as soon as we update or create them! Accessing Most of our update and installs now include a…
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Revised 7/6/22 Many IT professionals like to 'push' installs onto user machines, as they don't want to sit on each user's machine and click the Next and OK buttons repeatedly. There is a way to record the steps used to install our software, and replay those steps on each user's station. The Silent Install options…
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We often get asked about hardware requirements for Hydratec software. We generally follow the Autodesk requirements because AutoCAD, Navis and Revit put the most demands on the computer. For Revit: Here is the Autodesk page for Revit requirements: System Requirements for Revit 2021. Other Revit versions can be looked up as well. Notes: We recommend…
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We received an urgent notice from Autodesk today: "Autodesk discovered a mistake with the AutoCAD 2018.0.1/AutoCAD LT 2018.0.1 release that will cause the software to expire and no longer start on June 1, 2017. The issue was quickly resolved by releasing the AutoCAD 2018.0.2/AutoCAD LT 2018.0.2 update; however, we believe approximately 5,000 customer accounts have…
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Good news! HydraCAD Versions 52 and 53, along with HydraLIST and and HydraCALC work great with Windows 10 Preview Edition 64-bit. I did not test the 32-bit version of Win 10, however I don't expect there should be any difficulties with that version, with the exception that V53 already does not support 32-bit platforms, by…
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The most recent HydraNEWS (just two weeks ago) newsletter was blocked by over 200 subscribers due to spam blocking software, their ISP or their IT by department. Usually, these are entire companies that cannot receive the newsletters. Some things you can do 1. Add arthur@hydracad.ccsend.com to your safe senders or whitelist. How to do this:…
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This little link does a lot – click it to determine all kinds of things about your computer. Try it. Support Details
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An index to H-Factor topics can be found here: Index of H-Factor Topics To get notified when new topics are posted, subscribe to this blog by picking the link at left. In your MyYahoo page you can pick Add Content then pick Add RSS by URL and then enter http://hydratec.blogs.com/the_h_factor/index.rdf as the location.
The H-Factor 