The H-Factor

We have an ever-expanding repertoire of support options. Here is the menu:

For All Programs:

HydraCARDs: A Knowledge Base of all known solutions to problems users might encounter can be accessed from the HydraCARDs shortcut on the desktop or this link: HydraCARDs

This blog has entries for hundreds of topics on all of our programs, in addition to Microsoft, Autodesk and General Technology topics

Blog: https://hydratec.blogs.com/the_h_factor/

Index of Blog Topics: https://www.hydratecinc.com/topics

Getting the Latest Versions

Note: The Hydratec Customer Area can be accessed from our Homepage. Pick the Login button at upper right. You will then see a button to Login to ShareFile. This blog post covers how to set up an account and use our customer support area: Using the Hydratec Subscription Center

HydraCAD for AutoCAD

Manual: An electronic manual is placed on your computer when you install the software. You can access the HydraCAD manual on the Documentation flyout of the HydraCAD dropdown menu

Tutorials: An electronic set of tutorials is placed on your computer when you install the software. You can access the HydraCAD tutorials on the Documentation flyout of the HydraCAD dropdown menu

Help File: The help file can be accessed from the last item on the HydraCAD dropdown menu. All dialog boxes in HydraCAD have Help buttons which will display the help file pages for that topic

Instructional Videos: These are found in two places. Some videos are placed on your computer when you install the software. You will find these on the Documentation flyout in the How-to Videos on that flyout. Additional, very extensive Instructional Videos are found online in our ShareFile download area. Your company has access to this site and you may allow multiple users to sign up through our website. They are found in the HydraCAD->Instructional Videos folder on that site

How-To-Documents: These are also installed and can be found on the Documentation flyout of the HydraCAD pulldown menu in the How-to Documents and How-to Videos item

Knowledge Base: The HydraCARDs knowledge base of all known solutions to problems users might encounter can be accessed from the HydraCAD dropdown menu via the Support Flyout

HydraCALC

Manual: An electronic manual is placed on your computer when you install the software. You can access the HydraCALC manual from the Help dropdown menu

Tutorials: Five tutorials are found in the above HydraCALC manual

Help File: The help file can be accessed from the Help dropdown menu

Instructional Videos: These are found in two places. Some videos are placed on your computer when you install the software. You will find these on the Help dropdown menu. Additional, very extensive Instructional Videos are found online in our ShareFile download area. Your company has access to this site and you may allow multiple users to sign up through our website. They are found in the HydraCALC->Instructional Videos folder on that site

Knowledge Base: The HydraCARDs knowledge base of all known solutions to problems users might encounter can be accessed from the Help dropdown menu

HydraLIST

Manual: Electronic manuals are placed on your computer when you install the software. You can access the HydraLIST manuals from the Help dropdown menu

Tutorials: A tutorial is found in the above HydraLIST manual

Help File: The help file can be accessed from the Help dropdown menu

Instructional Videos: Extensive Instructional Videos are found online in our ShareFile download area. Your company has access to this site and you may allow multiple users to sign up through our website. They are found in the HydraLIST->Instructional Videos folder on that site

Knowledge Base: The HydraCARDs knowledge base of all known solutions to problems users might encounter can be accessed from the desktop shortcut