The H-Factor

The Autodesk Subscription Center is where many of us are dragged kicking and screaming to get our updates, but it has a great deal of useful information. You can get previous versions, download installations and patches, and check you serial numbers and product key. You can also assign rights to users in your organization. This must be done before than can have access to the software. For help assigning software to users, view this link Assigning Autodesk User Rights

Go to the Autodesk Subscription Site

Create an account if you have not done so already. Otherwise, log in using the username and password associated with your companie's subscription. This is the 'Subscription Coordinator' on file with Autodesk. If you do not know who this is, contact us and we can tell you.

From the screen that appears when you log in, select Access your Subscription Benefits to get Software Updates, Serial Numbers, Product Keys and Contract Information. You can also separately Request Technical Support from Autodesk.

To Download an Installation / Update

Step A1: Selecting Access your Subscription Benefits brings you to the main feature screen, below

Step A2: Pick Get Your Upgrade to get any current or previous version that you are entitled to. Pick the version/product desired.

I picked the 2015 button in the AutoCAD section, as seen below:

Step A3: Notice that you are now given an option to download the product. If you want to know the serial number(s) of the software, pick the Serial Numbers tab (image below), otherwise download the install / update

To Find Your Serial Numbers and Product Keys

Step B1: Pick Contract Administration from the left menu

 

Step B2: Pick Coverage Report.

This will open up a new browser window listing your serial numbers and relevant information.

Step B3: Pick on the twelve digit contract number to display all serial numbers and product keys under that contract. You will notice that each serial number is also clickable. Clicking on each serial number will bring you back one or more versions, also with serial numbers and product keys. these may also, in turn, be clickable.

To Request an Earlier Version of AutoCAD

This link shows you how this is done. You currently may request up to three earlier versions back.

How to request a license to use previous versions of Autodesk software on Subscription