The H-Factor

Many times customers have trouble registering their AutoCADs and need additional help. Unfortunately we don't have too many resources to draw on, since AutoCAD holds the keys to the registration vault, so to speak. So the next step is to call Autodesk, and therein lies the problems. Years ago Autodesk proudly and prominently displayed phone numbers; nowadays they are nearly impossible to find, because they want you to email or look in a support database.

We have had luck finding phone numbers through Google, and these numbers seemed to solve customers problems. Here is a list I found by Googling, from the Vancouver (BC) AutoCAD Users Group:

Autodesk Authorization Codes 800-551-1490 Direct phone line for
various software authorization codes including AutoCAD Designer, AutoCAD UNIX and more.

Autodesk Customer Service and RMA 800-538-6401 Lose a manual? Do
you need an AutoCAD software update? You can register your software. You can also check
your (Returned Merchandise) RMA order status. This number is an alternative to using a
dealer.

AutoCAD Over-The-Phone Registration 800-538-6401(will be
discontinued later) Register your AutoCAD over the phone, or at least confirm that
it’s registered.