This happens once in a while: You try to install an autodesk product and it says you must rmeove all software first. Add/Remove Programs doesn't seme to do it. What's next?
Autodesk has produced a white paper on the subject here:
If that does not work, and it appears that there might be remnants left on your computer, try this next:
you can use the Microsoft install cleanup fix-it tool to clean it out of the registry. Follow the below steps.
Load the Microsoft install cleanup fix-it tool to clean unwanted programs out of the registry:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
1.) Click the "Run now" Button in the Fix-it box
2.) Accept the License Agreement
3.) Choose the option "Detect Problems and let me select fixes to apply"
4.) Select "Uninstalling"
5.) When the list of installed programs populates, select the one from the list you are unable to uninstall and then click next and yes
6.) When the tool completes There may be remnants left so please delete the directory where the product was installed if it exists.
Once this completes try to install your Autdesk products again.
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