The H-Factor

Reducing Entropy

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Recently our previous blog service (Typepad) ended their business – so, we have a new home. It will take a bit to get images back and displaying properly, but we are working on it! Final pageview count of original Typepad blog: 387,232

Using a Non-Standard Pipe Type in HydraCALC

A customer called today asking how to enter a 1″ black plastic underground pipe for the calc. This particular situation sounded unique enough that I did not tell him to add that pipe type to our database, as I would have if he expected to see this pipe type used repeatedly. I told him to…

Using the Hydratec Software Download Area

Hydratec uses ShareFile to distribute our software installs and updates. New customers, or those without access, must request access to be able to get at these downloads. Access is only available to customers with a Hydratec subscription or those on an update plan. You can access the download area and request access by picking the…

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This happens once in a while: You try to install an autodesk product and it says you must rmeove all software first. Add/Remove Programs doesn't seme to do it. What's next?

Autodesk has produced a white paper on the subject here:

Removing Autodesk Products

If that does not work, and it appears that there might be remnants left on your computer, try this next:

you can use the Microsoft install cleanup fix-it tool to clean it out of the registry. Follow the below steps. 

Load the Microsoft install cleanup fix-it tool to clean unwanted programs out of the registry:

http://support.microsoft.com/mats/Program_Install_and_Uninstall

1.) Click the "Run now" Button in the Fix-it box
2.) Accept the License Agreement
3.) Choose the option "Detect Problems and let me select fixes to apply"
4.) Select "Uninstalling"
5.) When the list of installed programs populates, select the one from the list you are unable to uninstall and then click next and yes
6.) When the tool completes There may be remnants left so please delete the directory where the product was installed if it exists. 

Once this completes try to install your Autdesk products again.

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